Care service intake.
A clearer first contact.
Give people a clear way to request a care-related service and share the information your organisation asks for. Keep the request, supporting files, follow-up, and assigned review in one place.
Discuss healthStart with the request.
Shape it for the work.
Configure the intake around your service, location, and operating process. Choose the fields and document requirements that are appropriate for the request and your organisation’s approved data practices.
- Care service intake
Information to collect
Choose the sections and questions that match this offering. These examples can be adjusted for your own process.
- Person requesting service and preferred contact
- Service type, location, and timing
- Relevant support needs or preferences
- Authorised contact or referral details where applicable
Ask for evidence.
Keep it connected.
Choose the documents relevant to the selected offering, add custom requirements, and set each item as required or optional. Customers can see what is needed and return to the same application to respond to a correction request.
Document examples are starting points. Your Company decides what to collect and configures access for authorised user types.
Supporting information
- Referral or service request information
- Supporting records requested for the service
- Consent or authorisation forms where appropriate
- Other files explicitly required by your process
A review path
your team can follow.
Assign access to the staff responsible for the request and its supporting documents. Reviewers can request clarification and record permitted actions with optional notes. Decide what sensitive information to collect and confirm handling requirements for your deployment.
- 01Receive a care service request
- 02Check the requested service and information
- 03Review with authorised staff
- 04Request clarification or record the next step
Steps and permissions follow the Workflow configured for each Product Offering.
Your offering.
Your way of working.
Let’s explore how health applications, documents, and review could fit your process.